Frequently Asked Questions

Everything you need to know about your LXY Philly experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental U.S. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit as our styles range from slim to oversized.

Do you ship internationally?

Yes, LXY Philly ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my LXY Philly garments?

To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each piece.